REVENUES AND BENEFITS TRAINING COURSES

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Level 4 Revenues and Welfare Benefits Practitioner Apprenticeship Training

Please see our specific pages on Apprenticeships

Apprenticeships

Level 4 Revenues and Welfare Benefits Practitioner Apprenticeship End Point Assessment

Please see our specific pages on End Point assessment

End Point Assessment

Northgate Public Services System Training

Mighty Oak uses Local Authority practitioners to deliver our training courses. We have an excellent, up to date working knowledge of the Northgate system for council tax, business rates, benefits and council tax support. 

We have a close link with Northgate and have recently assisted them in a programme to upskill key staff in the end user experience. 

As expert revenues and benefits end users we can provide your teams with a best practice model to process claims for benefits/council tax support and set up accounts in revenues. This good practice also filters through into dealing with changes of circumstances and account maintenance.

Introduction to Council Tax.

Introduction to Council Tax is a one day course aimed at giving new staff or existing staff an overview of the scheme. The day includes lots of practical exercises to cement learning and staff will leave with handouts from each subject area.

Introduction to Housing Benefits and Council Tax Support

Introduction to Housing Benefit and Council Tax Support is a one day course aimed at giving new staff or existing staff an overview of the scheme. The day includes lots of practical exercises to cement learning and staff will leave with handouts from each subject area.

Introduction to Non Domestic Rates

Introduction to Non Domestic Rates is a one day course aimed at giving new staff or existing staff an overview of the scheme. The day includes lots of practical exercises to cement learning and staff will leave with handouts from each subject area.

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Subsidy – an information session for practitioners

An introduction to subsidy for housing benefit expenditure is aimed at staff who need an understanding for their day to day work. It is particularly useful for assessment officers who need to gain knowledge on how their actions can maximise subsidy for the authority. The session will also focus on the areas where subsidy is lost year on year and how officers can minimise loss.


It is possible for this course to be condensed into half day sessions to maximise staff attendance.

IRRV Level 3 Diploma's

Mighty Oak is an approved assessment centre with the IRRV to deliver Level 3 Diploma's in:

  • Housing Benefits and Council Tax Support 
  • Local Taxation
  • Generic and Advice pathways

Contact Us

Please use our contact form if you've got any further questions

Mighty Oak Training

4 Parkside North Leigh Oxon OX29 6SG

07917294683 julie@mightyoaktraining.com