REVENUES AND BENEFITS TRAINING COURSES
2024/5 Course Catalogue
Level 4 Revenues and Welfare Benefits Practitioner Apprenticeship Training
Please see our specific pages on Apprenticeships
NEC Revenues & Benefits System Training
Mighty Oak uses Local Authority practitioners to deliver our training courses. We have an excellent, up to date working knowledge of the NEC system for council tax, business rates, benefits and council tax support.
We have a close link with NEC and have recently assisted them in a programme to upskill key staff in the end user experience.
As expert revenues and benefits end users we can provide your teams with a best practice model to process claims for benefits/council tax support and set up accounts in revenues. This good practice also filters through into dealing with changes of circumstances and account maintenance.
Introduction to Council Tax.
Introduction to Council Tax is a one day course aimed at giving new staff or existing staff an overview of the scheme. The day includes lots of practical exercises to cement learning and staff will leave with handouts from each subject area.
Introduction to Housing Benefits and Council Tax Support
Introduction to Housing Benefit and Council Tax Support is a one day course aimed at giving new staff or existing staff an overview of the scheme. The day includes lots of practical exercises to cement learning and staff will leave with handouts from each subject area.
Introduction to Non Domestic Rates
Introduction to Non Domestic Rates is a one day course aimed at giving new staff or existing staff an overview of the scheme. The day includes lots of practical exercises to cement learning and staff will leave with handouts from each subject area.
Subsidy – an information session for practitioners
An introduction to subsidy for housing benefit expenditure is aimed at staff who need an understanding for their day to day work. It is particularly useful for assessment officers who need to gain knowledge on how their actions can maximise subsidy for the authority. The session will also focus on the areas where subsidy is lost year on year and how officers can minimise loss.
It is possible for this course to be condensed into half day sessions to maximise staff attendance.
IRRV Level 3 certificate
Mighty Oak is an approved assessment centre with the IRRV to deliver Level 3 certificate in:
- Housing Benefits and Council Tax Support
- Local Taxation
- Generic and Advice pathways
