ABOUT US

Mighty Oak is a training organisation based in Oxfordshire. We provide training in Benefits, Council Tax, Non Domestic Rates, Housing and Customer Services to organisations nationally. 

Our trainers continue to work within a Revenues and Benefits environment, which means they are completely up to date with schemes and legislative changes, as well as have a full understanding of the day-to-day processes.

Mighty Oak's founder  Julie Maycock, is a long-established Revenues and Benefits trainer with over 25 years of experience in the sector area in a training, end user, systems and management capacity. Julie is CIPD (Chartered Institute Personal Development) trained and has a Level 3 certificate in learning and development practices. 

Julie and her associates have extensive experience in delivering vocational qualifications in this sector and take considerable pride in the fact that they have helped over 200 learners to achieve these.

In addition to legislative and system training Mighty Oak are approved to assess and award national vocational qualifications and Scottish vocational qualifications.

Mighty Oak provides many services. We have the experience and expertise to tailor any requirements you have in the Revenues, Benefits, Housing and Customer Services field to suit you and your staff.

Our trainers have worked with over 60 authorities nationwide (previously with Acorn Training) and have built up an exemplary reputation. Trainers also hold a training qualification with CIPD (Chartered Institute of Personal Development) who are a lead organisation in the field of Learning and Development. We would be happy to supply references for your consideration.

• Legislative training for benefits, local taxation and non-domestic rates at beginner and advanced level. 
• Level 4 Revenues and Welfare Benefits Practitioner apprenticeship
• Welfare benefits training
• Northgate Public Services system training (revenues and benefits) for end users and customer facing staff.
• Vocational qualifications in revenues, benefits and welfare advice. 
• Team Leader people management skills.
• Customer interaction skills.
• Sessions on students, self employed and persons from abroad.
• Understanding of subsidy
• Universal Credit